Billing & Availability

This guide explains how service windows, billing, and renewals work for customers.

Availability Expectations

• Number availability depends on destination platform policies and carrier coverage.
• Inventory can change quickly based on demand and region.
• Some flows may require fallback destination options.

Billing Basics

• Charges are applied according to active pricing at the time of use.
• Usage events may include SMS or voice costs depending on workflow.
• Wallet balance and transaction history should be reviewed regularly.

Renewals and Expiry

• Rentals and subscriptions have defined validity windows.
• Renew before expiry to avoid interruptions.
• If a rental expires, availability is not guaranteed for the same number.

Recommended Customer Routine

1. Keep sufficient wallet balance for expected usage.
2. Check notification settings so billing and expiry alerts are enabled.
3. Review your activity timeline after major usage periods.